Introduction

GROWYU CRM is a product of Om Ak Solutions to provide its services are intended for use as is. This Privacy Policy describes how GROWYU CRM will collect, share, process and use personal information if you choose the services provided by GROWYU CRM.

Capitalized terms not defined in this Privacy Policy are defined in the GROWYU CRM Terms of service.

Data Controller and Contracting Party

If residing in the European Union (EU), European economic area or Switzerland (Europe). You are entering the terms of service with True Software Scavandian AB and it will be the controller of the personal information provided by users. If residing outside of Europe applicable terms and conditions are here.

Brief Summary

We process the data necessary for creating a profile i.e name, phone number, etc. And further some information about the geo-location and to improve personalize and analyze services for users.

Subject always to obtaining your prior consent, we might:

– Provide your information to third parties like google for performance and analysis of the services.

We do not:

– Share your personal information from address books.

1 What Personal Information We Collect

• User Profile

Whenever a profile will be created by the user, GROWYU CRM will collect the information provided. In order to create a user profile first name, last name and phone number and e-mail will be registered. Information provided you will be not limited to these only.

 

GROWYU CRM may supplement information provided from third parties and add it to the information provided by you i.e. demographic information and publicly available additional contact information.

 

• Installation and Use of GROWYU CRM

When you use and Install our services, GROWYU CRM will collect personal information from devices used to interact with our services.

The information collected may include:

– Geo-location.

– Device ID or unique identifier.

– Device address book; logs; event information; incoming and outgoing calls and messages.

– SIM card operator and usage.

GROWYU CRM may collect some information automatically from the use of cookies. Learn more about our use of cookie policy here.

Information including, not limited to, usage and other information that may develop with your interaction with our services. It cannot be used to identify you whether with other information. Else we will not constitute personal information for the purpose of our policy.

 

• Third-Party Services

You may provide us with your user identifier information regarding the usage of certain third party services.

Such third-party services may provide us with access to your information such as payment handle services, unique identification information, etc.  You agree that we may collect, retain and use certain information provided by the third parties’ services in accordance with our Privacy Policy.

Note: We will never store any passwords created for third parties services.

 

• Contact Information

The GROWYU CRM mobile application is obtained from other sources such as Google Play. You may share the names, numbers, Google ID and email address contained in your address book.

Note: No other contact information other than phone numbers and thereto attached names, Google ID and email, the address contained in your address book.

 

• How We Use Your Personal Information

2.1 Improve, Personalize and Provide Our Services

GROWYU CRM may use your personal information collected to provide, maintain, analyze and improve and personalize the services to its Users and third party services providers.

 

• Statistical Data from the Services

We may use aggregated and anonymized personal user information for analytical purposes. We may share such data with third parties for analytics such as Google Analytics and Google play console.

 

2.3 Compliance with Laws and Prevention of Fraudulent or Illegal Activities

The personal information may be used to comply with the laws applicable and to protect and defend the rights or safety of GROWYU CRM and to enforce our agreements.

To perform troubleshoot for preventing or detecting fraud, security breaches and illegal activities.

 

3    Disclosure and Sharing of Personal Information

 Sharing and disclosure of personal information are included as part of the functionality of services in certain conditions:

– In case of legal process served on us or to comply with the law.

– To defend and protect our rights and for enforcement of our agreements.

– To protect the safety and security of the members of public aspects and our users of course in a lawful manner.

 

• Legal Bases and Data Retention

GROWYU CRM will collect and process users’ personal information in order to provide or deliver services based on users’ consent under fundamental rights and freedoms. This is in order to provide users with better, safer and reliable services.

 

5     Information Security and Transfer of Personal Information

In order to provide services, GROWYU CRM may also use cloud-based services to process and personal information. We will take all the reasonable precautions to protect the users’ personal information from loss, misuse, and unauthorized access.

GROWYU CRM has implemented all safeguards to protect the personal information of our users by storing the information on secured servers and databases.

However, no method of transmission over the internet or storage method is 100% secure.

 

6     Updating and Accessing Personal Information

The incomplete, inaccurate and outdated personal information will be replenished, rectify or erased by GROWYU CRM on its own initiative or at your request.

As per applicable law, the user has the right to about which personal information is stored and such information could be updated or deleted on your request.

 

Following rights in relation to users’ personal information:

 

Right to access: User may request a confirmation as to whether or not personal information being processed by GROWYU CRM and to obtain a copy of that information. However, we may decline requests which are not applicable under law or jeopardize others’ security.

 

Right to rectification: User may request for rectification if the information is inaccurate.

 

Right to erasure: User may request the erasure of the personal information in case of services are no longer required.

 

Right to restriction: User may request a restriction to the personal information if it is inaccurate or unlawfully processed.

 

Right to data portability: Users may request personal information in a machine-readable format.

 

7    Children’s Privacy

These services do not address anyone under age 13. We do not knowingly collect any personal information about children under the age of 13. We encourage guardians of children to get involved in the online activities of their children by which no personal information will be collected from children without their consent.

 

8     Changes to Privacy Policy

You are encouraged to review this Privacy Policy from time to time because at any time GROWYU CRM may without notice change this Privacy Policy. Users were informed by push notification in case of any substantial changes.

 

9     Cookies

According to our Cookie Policy, we use cookies, mobile application identifiers, to help us recognize the users across the services to improve user experience strengthen security and measure the use and effectiveness of the services.

By interacting with our services, user consent to use and placement of cookies on their device in compliance with our Privacy Policy.

 

10   Contact

 A user is always encouraged to contact GROWYU CRM regarding any additional questions about Privacy Policy or any request regarding personal information.

Contact info:

Office No. 203, 2nd Floor, Tricity Plaza, Peer Mushalla, Adjoining Sector 20 Panchkula, Zirakpur, Punjab 140603, India.

Contact us via email:

omaksolutions@gmail.com